Reliance Health uses technology to make healthcare accessible and affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities. Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
Our pharmacist will work with teams of pharmacy technicians at multiple locations to supervise procurement, manage supply chains and dispensation of high-quality medications to patients located across the country.
The pharmacist is responsible for measuring, monitoring and improving metrics related to the efficiency of pharmacy program and patient satisfaction.
The successful candidate will be a confident analytical thinker with skills in data entry and analysis as well as the ability to teach and train other health staff.
Job Description
Use data on prescribing patterns to build and manage formulary and inventory to maximize value and prevent waste.
Participate in the design and optimization of IT systems for medication order entry, filling and dispensation to improve staff efficiency and decrease waiting time.
Ensure department compliance with professional standards and legal and regulatory requirements regarding purchasing and storage of pharmaceutical inventory.
Identify, measure, monitor and improve key metrics for improving pharmaceutical quality and care.
Oversee infection control procedures and documentation (e.g., personal protective equipment [PPE] , needle recapping) for pharmaceuticals and consumables.
Design systems to improve productivity, efficiency, and customer satisfaction measures.
Communicate key changes and updates to pharmaceutical plans and policies.
Manage undesired behaviours, safety events and other activities that adversely affect the quality of pharmacy care and improve patient outcomes.
Coach pharmacy staff in utilizing feedback and data to improve performance.
Prepare reports for all staff on relevant key performance metrics.
Requirements
B. Pharm Degree from an accredited institution.
0 – 1 year post NYSC clinical experience in Clinic, Hospital, Community or retail setting.
PCN license
Expertise in counselling and educating patients for primary care conditions for children, adults and antenatal/postnatal.
Expertise in counselling and educating patients for chronic illnesses including hypertension, diabetes and peptic ulcers.
Research or data analysis experience managing large data sets using Excel, stata or other data software is an added advantage.
Experience managing a team including technicians is an added advantage.
Proficiency in the use of Microsoft Office tools especially Excel.
Proficiency in data collection, analysis and review is necessary.
Excellent written and oral communication.
Ability to communicate medical concepts in clear layman language.
Locations: Abuja, Port Harcourt – Rivers, Lekki & Gbagada – Lagos
Employment Type: Full-time
Comfortable working hours: 8am – 8pm on Roster
Job Summary
This role is responsible for dispensing medications and providing excellent counseling for the patients seen at our clinics.
The Pharmacy Technician will also be responsible for maintaining adequate stocks of medications and ensuring medications are stored to preserve their quality.
Job Description
Provide friendly service to all our patients
Accurately interpret patient prescriptions
Advise patients on possible side effects of drugs and how to avoid or manage them.
Maintain adequate stock of medications on the formulary
Deliver excellent, patient-centered counselling on medications, adherence and preventive practices.
Use electronic medical records systems and electronic stock management tools
Requirements
Minimum of Ordinary National Diploma (OND) in a related course or Certificate of Pharmacy Technician
Related experience is an added advantage
Ability to provide patient counselling (advising in multiple relevant languages is a plus).
Familiarity with and ability to use technological tools.
Excellent written and oral communication.
Ability to communicate medical concepts in clear layman language.
Comfortable working 8am – 8pm on roster in any of the locations.
You are expected to complete the assessment test after submitting your application.
Kindly take the assessment at a convenient time not more than 2 days after your application and ensure you use the same email as in the application form
Job Title: Medical Officer
Locations: Abuja, Port Harcourt – Rivers, Lekki and Gbagada, Lagos
Employment Type: Full-time
Job Summary
The role sits in our clinical team to provide excellent primary care to our patients.
The role holder ideally will be an individual comfortable with providing appropriate counselling to patients of all ages, at all levels of health literacy and has an interest in driving ongoing innovations in improving primary care delivery.
Job Description
Deliver excellent, patient-centred primary care services to patients seen in the clinic and virtually via telephone, video and chat-based visits
Support the training of other medical providers
Develop and utilize treatment tools that standardize the provision of care in the clinic
Use electronic medical records systems and electronic diagnostic tools
Coordinate diagnostic tests and other services
Counsel patients on preventive healthcare practices.
Requirements
Minimum of MBBS, MBChB.
0 – 2 years of post NYSC experience in comprehensive primary care
Demonstrated experience with developing clinical/scientific research or utilizing medical research findings to guide treatment decisions
Able to recognize symptoms and signs of various illnesses and injuries to order appropriate tests and prescribe treatments
Understand proper format for patient note documentation
Experience using basic technology including laptops and tablet devices
Familiarity with Microsoft Office suite of products
Ability to provide patient counselling (advising in multiple relevant languages is a plus)
Analytical, effective communicator, solution-oriented, strategic thinker and innovative
Friendly, enthusiastic, relationship builder and collaborator
This role is 100% remote, with globally competitive pay. We are looking for an analytical SEO Specialist to join our Marketing, Branding & Communications (MBC) team.
You will report to the Head of Digital. In this role, you will coordinate SEO efforts, including onsite and offsite optimization and keyword expansion research. Your goal will be to ensure that content is search-engine friendly and optimized to build a strong online presence and increase profitability.
Responsibilities
Apply effective SEO strategies to attract and engage the target audience and convert visitors into customers.
Measure the effectiveness of strategy (rankings, traffic, conversions) and make decisions based on data.
Perform large-scale keyword research and search market analysis
Analyze competitor’s metrics and techniques to benchmark against the company
Collaborate with the data, product, and engineering teams to use data-driven approaches to help guide decisions to improve SEO health.
Perform ongoing keyword discovery, expansion, and optimization
Research and implement search engine optimization recommendations
Collaborate with team members to drive SEO in content creation.
Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
Conduct keyword research using various tools.
Track important SEO metrics including organic traffic, conversion rates and time spent on page.
Update older content and recommend effective calls to action (CTAs) to improve user engagement.
Develop and implement link building strategies and manage backlinks to build online authority.
Report on performance metrics comparing them to SEO goals and benchmarking data.
Follow SEO trends and stay up to date with new tools and practices.
Ideal Profile
Bachelor’s Degree in Marketing, Quantitative field, e.g. Economics, Mathematics, or Statistics, or a related discipline.
Minimum of 4 years of experience in an SEO Analyst or similar digital marketing role.
Strong analytical skills.
Deep understanding and experience with Google Analytics, SEO techniques and analytical tools.
Hands on search engine optimization and data analytics experience
Great understanding of web analytics, algorithm changes, and the nuances of links within the SEO ecosystem.
Up to date with the latest trends and best practices in SEO.
Experience with SEO A/B testing.
Working knowledge of HTML a plus.
Excellent attention to detail and an intuitive eye for customer needs beyond the obvious.
Ability to collaborate with cross-functional team members at all levels
Ability to collect and interpret both qualitative and quantitative feedback
Note: Reliance Health is an equal opportunity employer and does not discriminate based on tribe, age, sex, religion, sexual orientation, race or disability.
We are looking for a clinically adept and data-oriented leader to lead quality improvement, growth and expansion of our digital health products to ensure that our digital health practice is fast, convenient, evidence-based and aligned with clinical best practices.
Key Responsibilities
Design and implement the organization’s quality improvement strategy including measuring and achieving tangible changes in key clinical metrics reflecting clinical outcomes and patient satisfaction
Evaluate, adapt, translate medical literature to develop clinical trainings and policies that support the adoption of best practices in order to improve outcomes on digital health services.
Craft and implement strategy to expand user base and scope of cliniical management on digiital health platforms while maintaining quality, safety and regulatory compliance.
Develop and expand digital health offerings that serve user needs.
Provide visionary and innovative leadership for digital health at Reliance Family Clinics that is data-driven and aligns with our mission and values
Ideal Profile
Must have:
Medical training with MBChB or MBBS
Master’s Degree in Public Health, Quality and Safety or related field
3-5 years of post-NYSC clinical experience
Proven experience implementing data-driven quality improvement or patient safety projects with clear clinical outcomes
Expertise in primary care for children and adults
Expertise in data collection, analysis and review
Expertise in the use of Microsoft Office tools including Excel, Word, Teams and Outlook.
Experience with business intelligence tools (excel, tableau, power BI) is an added advantage
Excellent written and oral communication
Ability to communicate medical concepts in clear layman language.
Ref: JNL72K2H26 Location: Remote
Employment Type: Full Time
The Role
We are looking for a talented and creative Content Writer to join our Marketing, Branding & Communication (MBC) teams.
You will report to the Head of Brand & Buzz. In this role, you will be responsible for composing, improving, and maintaining content to achieve our business goals.
You will be a relentless researcher sifting through the data created by the internal team.
You have demonstrable creative writing skills, perform well under deadlines, and are an expert in content optimization and brand consistency.
Responsibilities
Develop content aligned with short-term and long-term marketing targets
Research industry-related topics and identify gaps in our content
Collaborate with team members and other departments to produce high-quality content for various outlets
Prepare and publish articles that describe our company and products
Ensure brand consistency, edit and fact-check pieces of content generated by colleagues
Use best practices to optimize content considering SEO and Google Analytics
Liaise with Designers to enrich the text with visual aids, like images and charts
Shape language and tone used in sales emails, banners, and brochures
Create and oversee reports on content
Interview clients, industry experts, and internal teams
Analyze, report, and optimize content and activities based on media engagement
Ensure all content is up to date
Develop an editorial calendar and ensure the content team is on board
Ensure compliance with the law (e.g., copyright and data protection)
Stay up to date with developments and customer feedback to generate new ideas to draw the audience’s attention.
Ideal Profile
Minimum of 4 years experience in communications or a similar role, industry knowledge a big plus
Bachelor’s Degree in Communications, Journalism, Marketing, or relevant field
Well-versed with SEO and writing high-quality content
In-depth understanding of personas and buying journey driven content
Ability to write and push content in real-time
Proven ability to communicate complex topics in ways that are relatable and understandable for readers
A strong understanding of CRO (conversion rate optimization) and how to incorporate a brand naturally into content when appropriate
Empathy for readers and curiosity to understand their needs and wants
Ability to bring unique, thoughtful insights into content based on research and data.
Phenomenal communication (oral and written) skills.
Proficient command of English.
Outstanding organizational and project management abilities
The ability to think strategically, analytically, and creatively to break down problems and find effective solutions
Excellent attention to detail and an intuitive eye for client needs beyond the obvious
Ability to collaborate with cross-functional team members at all levels.
Remuneration
This role is 100% remote, with globally competitive pay.
We are looking for a dynamic and ambitious self-starter to join our product team as a Design Lead.
If you love solving problems around customer journey and technology is your forte, you might just be the one we are looking for to help us manage and deliver winning products.
Key Responsibilities
Work with Product and Engineering to improve product design and delivery processes.
Define and improve user experience and user research processes
Help shape the product strategy and vision
Manage and mentor a team of product designers and UX researchers.
Build functional prototypes to validate and test your designs
Organize and coordinate user research and testing
Work with Product managers to identify opportunities to solve problems in unique and innovative ways
Help maintain visual and brand consistency between all products and outlets
Collaborate with stakeholders to translate business goals into unique product experiences.
Ideal Profile
Must have:
4 – 7 years of experience designing products in fast-paced product-led organizations.
Overall Product Designer with deep expertise in testing, validating and refining product requirements with stakeholders and collaborators based on extensive user research and usability tests.
Ability to create and implement strategic design thinking principles that can be applied towards product development across multiple business verticals
Experience in building, leading and mentoring a team of creative design geniuses
Strong experience in designing user experiences and interactions that delight customers across multiple environments.
Excellent information presentation and storytelling skills.
Great knowledge of design tools and practices that help drive efficiency and collaboration.
Attention to detail, driven by a love for simple, clean and usable design.
What’s on Offer?
Great work culture
Opportunity within company with a solid track record of success
The role is tasked with identifying and presenting new product improvement opportunities, setting design criteria based on insights, and ensuring standard design guidelines are followed.
Needed is a proven experience across all design phases, proficiency in related visual design tools, intuitive and detailed eye.
The Job responsibilites includes:
Setting design requirements based on information from internal teams and user research.
Identifying new product improvement opportunities.
Working with product managers to analyze how a new product satisfies market needs and consumer preferences.
Staying up to date on current industry trends and market conditions.
Coordinate with other design team members to follow consistent design guidelines, standards, and best practices.
Modifying and revising existing designs to meet changing customer preferences.
Working closely with product managers to suggest improvements for products and processes.
Presenting product design ideas to cross-functional teams and senior leadership.
Communicating design ideas using user flows, process flows, site maps and wireframes.
Ideal Profile
Must have:
Tertiary Education from a recognized institution.
Minimum of 2 years work experience as a product designer.
Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
Proficiency in design and prototyping software including Adobe Photoshop, Adobe Illustrator, Figma, Webflow, and other visual design tools.
Knowledge of front-end development web programming languages such as HTML and CSS, and JavaScript (React).
Excellent attention to detail and an intuitive eye for customer needs beyond the obvious.
Ability to collaborate with cross-functional team members.
Ability to collect and interpret both qualitative and quantitative feedback
Passion for design; not satisfied with the status quo and always thinking of ways to improve.
Creative problem-solving skills
Recommend new tools and technologies by staying abreast of the latest trends and techniques.
Note: Reliance Health is an equal opportunity employer and does not discriminate based on tribe, age, sex, religion, sexual orientation, race or disability.
We are looking for a dynamic and ambitious Senior Data Scientist Health Tech to join our Data science team.
As a Senior Data Scientist Health Tech you would be responsible for building AI/ML models for automating processes, reducing costs and increasing revenues of a modern health-tech organization.
Key Responsibilities
Builds AI/ML models to automate different enterprise processes such as claim and provider management, customer acquisition, engagement retention, customer support, and finance and human resource functions
Build intelligent mobile app functions to improve members’ health
Provide key actionable insights to management
Use data to estimate provider quality of care
Ideal Profile
Must have:
Minimum of 4 years’ experience as a data scientist, with particular focus on machine learning and NLP.
Tertiary education from a recognised institution, in a quantitative field
Experience building NLP and/or vision models
Experience in modelling consumer behaviour is a plus
Experience with medical data is a plus
Ability to work independently in a fast-paced environment
Ref: JNL72K2H26 Location: Remote
Employment Type: Full Time
The Role
We are looking for a talented and creative Content Writer to join our Marketing, Branding & Communication (MBC) teams.
You will report to the Head of Brand & Buzz. In this role, you will be responsible for composing, improving, and maintaining content to achieve our business goals.
You will be a relentless researcher sifting through the data created by the internal team.
You have demonstrable creative writing skills, perform well under deadlines, and are an expert in content optimization and brand consistency.
Responsibilities
Develop content aligned with short-term and long-term marketing targets
Research industry-related topics and identify gaps in our content
Collaborate with team members and other departments to produce high-quality content for various outlets
Prepare and publish articles that describe our company and products
Ensure brand consistency, edit and fact-check pieces of content generated by colleagues
Use best practices to optimize content considering SEO and Google Analytics
Liaise with Designers to enrich the text with visual aids, like images and charts
Shape language and tone used in sales emails, banners, and brochures
Create and oversee reports on content
Interview clients, industry experts, and internal teams
Analyze, report, and optimize content and activities based on media engagement
Ensure all content is up to date
Develop an editorial calendar and ensure the content team is on board
Ensure compliance with the law (e.g., copyright and data protection)
Stay up to date with developments and customer feedback to generate new ideas to draw the audience’s attention.
Ideal Profile
Minimum of 4 years experience in communications or a similar role, industry knowledge a big plus
Bachelor’s Degree in Communications, Journalism, Marketing, or relevant field
Well-versed with SEO and writing high-quality content
In-depth understanding of personas and buying journey driven content
Ability to write and push content in real-time
Proven ability to communicate complex topics in ways that are relatable and understandable for readers
A strong understanding of CRO (conversion rate optimization) and how to incorporate a brand naturally into content when appropriate
Empathy for readers and curiosity to understand their needs and wants
Ability to bring unique, thoughtful insights into content based on research and data.
Phenomenal communication (oral and written) skills.
Proficient command of English.
Outstanding organizational and project management abilities
The ability to think strategically, analytically, and creatively to break down problems and find effective solutions
Excellent attention to detail and an intuitive eye for client needs beyond the obvious
Ability to collaborate with cross-functional team members at all levels.
Remuneration
This role is 100% remote, with globally competitive pay.
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