Recent Recruitment for Service Supervisor at Genesis Foods

by Infowhisper
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Genesis Group is a wholly Nigerian-owned Catering, Hospitality & Entertainment Conglomerate with a business interest in Hotels, Restaurants, Cinemas, Shopping Malls, Real Estate Development, Outdoor Catering, Industrial Catering & Housekeeping Management, and Food Production. For over 2 decades we have provided ‘Exceptional Products & Services’ to both multinational and Nigerian corporations, as well as discerning members of the public looking for something special.

We are recruiting to fill the position below:

Job Title: Service Supervisor

Location: Nigeria
Employment Type: Full-time

Job Description

  • Assisting customer service staff in managing customer inquiries, complaints and service
  • Providing leadership to new customer service employees
  • Training customer service staff
  • Delegating tasks to followers in her department
  • Monitoring performance of customer service staff and production staff
  • Monitoring performance of customer service staff and recommending improvement activities
  • Organizing work schedule
  • Developing standard work procedures
  • Collecting data and preparing reports
  • Assisting customer service staff during evacuation and accounting.
  • Oversee all front and back of the house restaurant operations
  • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.


  • Bachelor’s Degree in Business Administration or Hospitality is advantageous.
  • Proven experience working as a supervisor in the hospitality industry.
  • The ability to work in a fast-paced environment.
  • The ability to stand for extended periods.
  • Strong management skills.
  • Excellent organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Application Closing Date
20th June, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Disclaimer: This is NOT the official scholarship page. This is only a one-page summarized listing of the scholarship. While we endeavor to keep the information up to date and correct, information may change at any time without notice. For complete and updated information, please always refer to the official website of the scholarship provider. Any reliance you place on information from is strictly at your own risk. Please read our Terms of Use for more information.

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