Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
We are recruiting to fill the position below:
Job Title: Business Development Lead, Funds Transfer & Payments
Develop key retail growth strategies, tactics, and action plans and successfully execute them within agreed timelines to meet relevant KPIs and financial targets.
Responsibilities
Devise strategies for driving funds transfers and airtime purchase transaction growth across Quickteller channels
Identify new business opportunities – including new markets, growth areas, trends, customers, products and services
Grow the airtime, and funds transfer products on Quickteller
Ensure market share constantly increases
Prepare business justification plans to address identified business opportunities, and work with the product team to create a product-market fit
Proposes potential business deals by contacting potential strategic partners; discovering and exploring opportunities with said partners to leverage their existing network/offerings
Develop and negotiate contracts; integrating contract requirements with business operations
Drive the expansion of Quickteller’s fund’s transfer and purchase offerings into other African markets using the Quickteller Brand
Contribute to Interswitch’s evaluation strategy by ensuring Quickteller’s dominance in the fund’s transfers and payments space
Work with various internal groups to drive the profitability of Quickteller’s consumer business
Develop an understanding of product profitability levers and produce plans to improve the online product proposition eg balance building and retention activities
Closely track the business metrics and analytics, and works with the product manager to identify and resolve issues
Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the relevant organization and to enable an effective two-way flow of information and resolution of issues
Engage with the partners and consumers to identify their challenges and use the information gained to enable the development of bespoke offerings to meet their needs in order to contribute to increased revenue for the business
Requirements
Education:
Good First Degree from a reputable institution
An MBA would be an added advantage
Relevant professional qualifications will be an added advantage
Experience:
8 years in a similar role in the B2C space.
Technical Competencies:
Research and Strategy
Business/Market Intelligence
Business Analysis
Customer Insights
Presentation Skills
Contract Negotiation
Lead Generation.
Managerial Competencies:
Manage and prioritize time
Plan, organize and schedule work
Active Listening
Sound decision making (weighing risk factors optimally)
Develop key businesses, growth strategies, tactics, and action plans; and successfully execute within agreed timelines to meet relevant KPIs and financial targets.
Responsibilities
Executing strategies for driving Housing & Travels transaction growth across Quickteller channels
Create plans to improve consumer adoption of lifestyle services
Prepare business justification plans to address identified business opportunities and work with the product team to create a product market fit
Propose potential business deals by contacting potential strategic partners; discovering and exploring opportunities with said partners to leverage their existing network/offerings
Developing and negotiating contracts; integrating contract requirements with business operations
Ensure adequate financial projection and monitoring of revenue
Monitor process completion and go-live
Drive the expansion of Interswitch’s lifestyle offerings into other African markets using the Quickteller Brand
Contribute to Interswitch’s valuation strategy by ensuring Quickteller’s dominance in the Housing, Transportation & Travel space
Work with various internal groups to drive the profitability of Quickteller’s consumer business
Develop understanding of product profitability levers and produce plans to improve the online product proposition e.g, balance building and retention activities
Closely track the business metrics and analytics, and works with the product manager to identify and resolve issues.
To enable effective decision making based on insights delivered to the business. Build, manage and steer a team of data analysts, data scientists and data engineers.
Plan, direct and coordinate the delivery of analytics services/data products to the business. Cocreate value with other business lines and service teams within the business to drive profitability and improve customer experience.
Responsibilities
Achieve Level 5 Data Maturity Score by defining, planning, and implementing roadmap to close the identified gaps
Participate in business analysis activities to gather insight requirements
Translate the requirements into specifications that will be used to analysis the specified data
Work with the business lines and service team to source for and acquire data where required.
Effectively plan tasks across multiple projects simultaneously with different requirements, needs, and priorities.
Mentor team member and provide leadership and vision to the team
Work with Data & Analytics Excellence to achieve compliance with the stipulated best practices and standard regarding data analytics.
Provide support as required to assist the business in applying the generated insights.
Ensure proper configuration management and change controls are implemented as regards acquired data and working documents used for analysis and generating actionable insights.
Provide technical assistance to team members.
Provide insights that will improve Purepay’s products, services, marketing, and customer experience.
Provide training and assistance to users for ad hoc reports.
Design and implement best practices, guidelines, and repeatable processes as it relates to job functions.
Requirements
Academic Qualification(s): Good First Degree in Computer Engineering / Science / Statistics / related field.
Professional Qualification(s): Relevant Certifications in analytics tools such as Tableau, Power Bi and any data engineering/science tools is an added advantage.
Professional knowledge of state-of-the art tools and methodologies.
Proven leadership skills in managing a team.
Experience (Number of relevant years): Minimum of 10 years in an Analytics role inclusive of 5 years in related roles for data driven purpose such as business analysis, operations reporting, statistics, project management reporting, etc and at least 3 years in a Managerial position.
Job Title: Team Lead, Technology Risk & Business Continuity
Location: Nigeria
Job Type: Permanent
Department: Risk Management Group
Job Description
To coordinate the business continuity and disaster recovery efforts within the Group as well as manage its technology risk.
Responsibilities
Information Technology Risk:
Support the risk governance processes covering the control environment (control assessments, risk committees, risk acceptances, risk register, risk remediation action tracking
Working knowledge of technology risk and control assessment frameworks (NIST Family, PCI Standards, ISO27000 Family, COBIT, Cybersecurity Frameworks, etc)
Support the risk governance processes covering the IT teams (control assessments, risk committees, risk acceptances, risk register, risk remediation action tracking
Assess technology risks across GCC (general computer controls), including change management, Identity and access management, SDLC, key applications, systems and processes in line with business and industry certifications and Standards
Work in close partnership other members of the Risk Management team (Information Security and Internal Control) and the Internal and External Audit functions
Provide technology controls and risk advice to the IT teams and liaise with other controls experts across the organization as appropriate (eg information security, Compliance, Internal Control, Operational Risk, Business Transformation) Assess third-party technology risk and business continuity capability and recommend appropriate controls to mitigate identified risks
Business Continuity Management:
Develop strategic direction and coordination of enterprise-wide business continuity and disaster recovery efforts
Support/Develop policies, processes working with Facility Management, Technology Risk, Information Security, Supply Chain, Internal & External Audit, and other Stakeholders to implement appropriate Business Continuity requirements
Coordinate the conduct of Business Impact Analysis and Risk Assessment in line with the requirement of adopted industry and regulatory Standards
Coordinate and ensure the performance of all Business Continuity tests, assess performance to ascertain they meet set/documented objective as well as provide feedback for improvement purposes
Ensure Interswitch maintains continuous compliance with the ISO 22301 Standards in an improving manner
Present monthly, quarterly and ad-hoc reports as applicable to areas under coverage
Support the Head of Risk Management in developing the maturity of risk management activities across IT and provide thought leadership as required
Requirements
Academic Requirement:
A First Degree in a numerate discipline – Computer Science, Engineering, Mathematics, and so on
Professional Qualification:
At least two (2) of ISo223001, CISM, CISSP, CRISC, ISO31000
Experience:
Minimum of 8 years of relevant experience in Information System or Technology Risk Management and Business Continuity Management in Technology, Financial or Payment industries
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