Plan International is an independent development and humanitarian non-profit organisation that advances children’s rights and equality for girls. We support children’s rights from birth until they reach adulthood, and enable children to prepare for – and respond to – crises and adversity. We believe in the power and potential of every child, but know this is often suppressed by poverty, violence, exclusion and discrimination.
We are recruiting to fill the position of:
Job Title: Functional Training Specialist – Projects
Location: Nigeria (Flexible)
Functional Area: Project Management
Type of Role: 2 Year Fixed Term Contract
Reports to: Functional Lead, Working closely with the Programme Y.O.D.A Learning and Development Manager
Grade: 4
Role Purpose
Plan International is an independent children’s rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.
We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.
We have been building powerful partnerships for children for more than 75 years and are now active in more than 70 countries.
Through Programme Y.O.D.A. (Your Organisation’s Data and Analytics), we are changing our Enterprise Resource Planning (ERP) solution; revising our processes and working practices in relation to Finance, Grants, Programmes and Projects, and Supply Chain; and have developed a new Monitoring, Evaluation, Research and Learning (MERL) solution.
As part of Programme Y.O.D.A. this role will be responsible for the development and delivery of project management processes and systems training materials within a blended learning framework.
The training input is expected to be predominantly self-paced, ensuring that learners are confident regarding relevant policies, procedures and processes, in addition to becoming familiar with new Y.O.D.A systems.
Then, there will be a task-based phase, where learners will be asked to practise and demonstrate competence in the Y.O.D.A systems training environment.
This is not just another training role. This is a unique opportunity to contribute to the roll-out of an innovative project that will revolutionise the way that Plan International works.
The role will be responsible for developing the training materials for Y.O.D.A., working with appropriate subject matter experts with guidance from the Learning & Development team, and progress to delivery of the training. There will be a period of time required to understand Plan processes and systems.
The role will be responsible for supporting subject matter experts and the Learning and Development team to create training materials in support of the Y.O.D.A. deployment across over 50 Country Offices, and to play a leading role in delivering that training with support from subject matter experts and Plan’s Learning & Development team.
Dimensions of the Role
Y.O.D.A training staff are involved with both designing and developing training materials as well as delivering, communicating, evaluating and subsequently refining effective learning solutions for Plan International staff.
The objective is to ensure that Plan International staff are able to use new Y.O.D.A systems and to consistently apply relevant processes and procedures as appropriate to their roles.
Experience in either development of training material OR delivery of training content is necessary, therefore, but experience in both would be ideal.
Specifically, the Training Specialist will be required to:
Work with the Project Management Lead as well as senior functional leaders, managers and staff from Country Offices, Regional Hubs and Global Hub to understand Plan processes and to become familiar with the Y.O.D.A. system, in order to ensure training content, methodology and delivery for the function are appropriate.
Work with the Y.O.D.A Learning & Development team and other functional training leads to develop virtual and digital learning content for Y.O.D.A, ensuring this content aligns to Plan’s processes and ways of working.
Coordinate and collaborate with the Y.O.D.A. Learning & Development team and subject matter experts to deliver outcome focused and quality virtual and face-to-face training.
Accountabilities
Training Content Development for Project Management (Y.O.D.A):
Be expert in Plan International’s use of Y.O.D.A systems, to support Project Management functional processes.
Create engaging learning content and materials, including using digital methods, to support the achievement of agreed learning objectives and functional requirements, thereby ensuring staff are equipped to consistently apply relevant functional processes, procedures and best practice, and to use new Y.O.D.A systems to the benefit of Plan’s work across the globe.
Ensure the relevance/accuracy of training materials, in the light of any business process changes.
Set up data in the training environment for learners to be able to complete allocated tasks.
Create content for knowledge and skills assessments (online and offline).
In collaboration with colleagues working in other functional areas, ensure that all training materials and support documentation for Y.O.D.A are aligned and promote collaborative working.
In collaboration with relevant Country Office, Regional Hub and Global Hub staff, ensure the design and methodology of training materials is relevant to a diverse group or learners.
Training Content Delivery for Project Management (Y.O.D.A):
Facilitate and deliver virtual and face to face training on Y.O.D.A processes and systems to stakeholders across the organisation.
Provide individual and group coaching to enable learners to clarify and deepen their understanding of Y.O.D.A processes and systems.
Review and mark training tasks for individual learners, providing feedback on processes and systems used, to inform the assessment of practical learner competence in Y.O.D.A systems.
Work with the Learning and Development team to ensure records of learning achievement are captured in the Totara Learning Management System (LMS). Capture and analyse data from learning events to support the evaluation of learner progress and organisational capability.
Plan, facilitate and deliver trainings on appropriate functional systems to stakeholders across the organisation (specific assigned locations).
Use learning acquired from training sessions and interaction with learners to develop Y.O.D.A FAQs and additional learner guidance/support.
Provide regular progress reports, updates on training, and end of training reports. Support and encourage regional/country leadership to drive engagement with training and training completions.
Safeguarding Children and Young People, and Gender Equality and Inclusion:
Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy, including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.
This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
Key Relationships:
Functional Lead and Business Process Owners.
Learning and Development Manager and teams (Y.O.D.A).
Training Specialists (Y.O.D.A) working across other functional areas.
Global Hub, Country Office and Regional Hub Supply Chain staff.
ERP Project staff.
Technical Expertise, Skills and Knowledge
Essential Knowledge and Skills:
A strong communicator, both in written and spoken communications
Experience in the design and development AND/OR the delivery of training
Experience in developing digital learning materials (e.g. videos, eLearning, downloadable reference guides) AND/OR facilitation skills and experience – including both face-to-face and virtual facilitation.
Ability to work quickly, accurately and independently.
Consultative skills
Well-organised with the ability to manage multiple priorities.
Working level of competency in MS Office (particularly Word, PowerPoint and Excel).
Working level of competency in a virtual meeting/training tool (e.g. MS Teams, Blackboard Collaborate, Webex).
Application of diversity and inclusion principles within training.
Awareness and experience of working with other cultures.
Fluent written and spoken English.
Desirable Knowledge and Skills:
Knowledge of project management principles and processes.
Experience in the design and
Experience in the design and development AND/OR the delivery of training on NGO project management.
Knowledge of MS Dynamics 365 and Salesforce.
Working level of competency in digital learning tools (e.g. a learning management system such as Totara, e-learning software such as Captivate/Articulate).
Experience of partnering with others to create engaging, quality training materials.
Experience of delivering systems training including working with a system training environment (enabling learners to practise safely before using the live system).
Experience of working in the international non-government organisation (NGO) or Not for Profit sector.
Proficiency in French and/or Spanish.
It is intended that, where appropriate, the training content developers will progress to delivery of the material they have helped produce.
Although it would be an advantage, it is not essential for the role holder to have previous experience of both activity streams – at least one will be essential.
Plan International’s Values in Practice
We are open and accountable:
We create a climate of trust inside and outside the organisation by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.
We strive for lasting impact
We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.
We work well together:
We succeed by working effectively with others, inside and outside the organisation, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.
We are Inclusive and Empowering:
We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.
Physical Environment:
Typical office environment / Working from home
Strong internet connection required for virtual sessions
Level of Contact with Children:
Low contact: No contact or very low frequency of interaction
Salary
We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore it is not possible to include full details here.
As an indication if this role was based in the Global Hub office in the UK the salary range would be circa £45,000 per annum.
Note: Please highlight in your Cover Letter how your skills and experience match the requirements in the Person Specification.
Job Title: Country Admin & Logistics Manager
Location: Abuja
Role Purpose
The role of the Country Administration and Logistics Manager is to provide support to the field offices and the Country Office in the following areas: General administration, procurements, logistics, office management and contracts/legal issues.
Under the guidance of the Director of Operations, the Country Administration and Logistics Manager will ensure timely and highest quality procurements, the smooth & efficient operations of Plan International Nigeria’s facilities, inventory, fleet and travel management by developing, implementing and evaluating maintenance and improvement programs as they relate to the continuous operations of the organization.
S/he will plan, manage all operational, support, monitoring and reporting tasks of the country in the above listed areas. S/He will be responsible for the effective utilization of resources including staff with diverse range of capabilities.
Dimensions of the Role
Manage the Administration and Logistics unit, including oversight of the budget.
Supervise and manage three direct staffs, project office staff on matrix management and coordinate with Admin and logistics units in the field offices.
Provide guidance and timely support to all field Offices and the Country Office in Administration and logistics related issues;
Design appropriate training programs for administrative and logistics staff at the Country Office and in the field Offices.
Review and revise, if necessary, all legal document and procedures in use by the Country Office and field Offices.
Perform other administrative and logistics duties in a manner that supports the Country Office Team and improves Plan International Nigeria’s efficiency and effectiveness;
Accountabilities
Provide guidance and support to all Project Offices and the Country office in administration and logistics related issues:
Provide overall management and co-ordination of the work of the administration and logistics teams in the Country office and all project offices across the development and Humanitarian programmes
Support the Country Management Team on Logistics, Admin and Government relations issues – with responsibility for ensuring effective communication, guidance and transfer of knowledge
Ensure that proper administration and logistics systems and procedures are followed in the procurement of goods and services across all Plan offices
Keep all project offices informed of new developments in administration and logistics related issues such as compliance to new or revised policies or procedures from the global office and its adaptation to local admin and logistics procedures.
Ensure timely and highest quality procurement services, maintenance and security of all Plan International Nigeria’s assets, equipment, materials and supplies.
Collaborate with all department heads and staff to ensure that purchase of goods and materials are properly planned, timely delivered in the required quality at an effective cost.
Ensure there is a sound administrative system for procurement, storage, inventory, asset control and maintenance, distribution and receipt of all Plan materials/goods – in accordance with Plan’s Procedures and Donors requirements for Grants.
Demonstrative effective leadership and coordination of all procurement needs in the country programme (both development and Humanitarian Programme) using the consolidated procurement tracker.
Coordination and management of Plan International Nigeria’s approved vendor list, hold regular feedback sessions with approved vendors.
Responsible for approval and release of purchase requisition and purchase order on SAP.
Design appropriate training programs for Administrative staff at the CO and in the Project Offices:
Support the projects offices and Country unit administrative staff in identifying areas for improvement in their performance.
Coordinate with the Country Human Resource Manager, project leads to identify appropriate capacity building courses for the unit in line with budgetary allocation and staff personnel development plan
Induct and train Country Office and project office admin and logistics staff on basic Plan procedures, best practices, etc. as required.
Review, and revise if necessary, all legal documents and procedures in use by the Country Office and Project Offices:
Review all contracts and agreements and make recommendations to the Country Director, through the Director of Operations for approval.
Annually review all Plan International Nigeria contracts and contractors to ensure that they are in line with Plan’s policies and procedures, protect Plan’s interests and follow country’s legislation.
Design appropriate standard contracts for common practices in the country, including consultancy contracts, constructions, project agreements and other related legal documents.
Regularly review Plan International Nigeria country agreement and ensure it meets all its obligations as stipulated in the agreement.
Liaise with Plan’s Lawyer as mandated and provide the Country Office with appropriate and timely advice on legal matters.
Perform other administrative duties in a manner that supports the Country Office Team and improves Plan International Nigeria’s efficiency and effectiveness:
Organize and actively participate in Country Office meetings and inform other team members of activities, initiatives, etc. in the area of Administration and logistics.
Assist Country Office and Project Offices staff in examining how operations are organized, identifying possible areas where operational efficiency can be improved, and recommending, assisting in implementing alternative course of action.
Facilitate the interface of admin and logistics staff with other staff to foster functional and efficient operations.
Supervise administration staff:
Organize and supervise admin services in all offices to ensure appropriate filing and archiving, maintaining the office’s calendar of activities and keeping track of major events.
Coach and mentor admin and logistics staff, giving constructive feedbacks and seeking effective ways to support staff performance in a timely manner
Assist the Project Office Managers in evaluating the performance of field based administrative staff;
Prepare commendation and/or disciplinary action to Admin and logistics staff in accordance with Personal Manual with support from HR
Perform other duties as directed by the Director of Operations and Country Director.
Technical Expertise, Skills and Knowledge
Qualification and Experience:
A Master’s Degree in Business / Public Administration, Logistics / Supply chain management or any related field.
A minimum of 5 years experience providing a whole range of administration and logistics services in an organisation, ideally with at least 3 years in an International NGO.
Excellent and demonstrable experience in procurement and logistics management.
Demonstrable experience in office management and staff coordination.
Excellent writing and speaking in English language
Knowledge and understanding of Nigeria’s policy environment;
Familiarity with donor-funded procurement rules and regulations
Other relevant professional/management certifications in administration and logistics.
Skills:
Strong Administration and logistics management skills
Good report writing skills and ability to develop effective work plans, manage time and priorities in order to meet departmental objectives.
Proficiency in the use of relevant applications including Microsoft Office applications (Word, Excel, PowerPoint and Outlook), SAP and other relevant applications.
Proven proactive skills in identifying cost savings, cost avoidance and efficiency opportunities.
Communicates clearly and effectively in a style that inspires confidence and builds credibility with staff
Ability to work effectively in a multicultural environment
Analytical ability to draw pertinent conclusions
Demonstrated expertise in negotiations, conflict resolutions and persuade staff at all levels of the organisation.
Ability to achieve and maintain operational efficiency, identify and mitigate risks related to administration and logistics
Ability to function in high pressure situations while maintaining emotional control.
Behaviours:
Demonstrates a high level of discretion and confidentiality and sound judgement in handling sensitive situations
Demonstrates a high degree of professionalism/integrity
Flexible with a ‘can-do’ and problem-solving approach
Patience and due diligence
Leads by example to motivate high performance of others
The purpose of this role is to support the country Grants Coordination processes and management.
Dimensions of the Role
To maintain organization-wide adherence to meet internal and external grant management quality standards, donor guidelines, and related compliance processes, and management.
Accountabilities
Grants Administration and Management:
Support the Country’s Business development unit on resource mobilization activities in Plan Nigeria Country office.
Support the Grants Manager in coordinating, and monitoring the implementation of donor-funded projects and programs
Managing donor grants transactions effectively and efficiently and ensuring quality reporting
Support in establishing a grant tracking mechanism in order to effectively follow up grant activities, determine progress
Support proposal development process by working with program staff, writing budget narratives, editing proposals, and ensuring proper proposal and grant management procedures are followed.
Ensuring that reports to donors are submitted timely; that reports are coherent and accurate (quarterly, interim or final reports).
Ensuring that grants are implemented in compliance with Plan International guidelines and relevant donor regulations.
Grants Management Information:
SAP administration, including regular updates on grant through daily review and monitoring of SAP dash Board.
Ensure timely set-up of all grants in the SAP system and corresponding modifications effected.
Maintain and update grant files for assigned portfolio (Soft and Hard Copy files)
Document and share key compliance issues with Plan International staff and partners setting the ground for compliance management.
Draft Funding Approval Document and ensure all Funding Agreement Document (FADs) files are updated on a regular basis. This will include the hard copies and soft copies.
Participate in the onboarding process of new partners, starting from solicitation, pre-award assessment, award and closeout.
Management Reporting:
Support the Grants Manger in generating the Income report.
Provide support to program and finance teams on reporting compliance.
Provide strategic report(s) on status of grants for decision-making by Management.
Support with monthly Country Office Pipeline reporting.
Budget Monitoring Activities:
Coordinate BVA meetings and document action points.
Participate in annual Budget Preparation at field level.
Support Budget holders in proposal budget costing and review.
Support CSOs in Budget preparation and Amendments.
Compliance and Audit:
Participate in regular audit of PIN’s procedures, practices, and documents to identify possible areas of improvement
Create and manage effective action plans in response to audit queries and compliance violations.
Assess PIN’s operations to determine compliance risk.
Ensure all employees, partners and vendors are educated on the latest donor regulations and processes.
Sub-Recipient and Partnership management:
Participate in due diligence exercise when selecting Partners
Ensure grantee adherence to PIN and donor funding requirements and provide the information required on donor regulations.
Manage the compliant close-out of grants awarded by the PIN.
Coordination of timely payment based on approved milestones; work closely with partners to complete any delayed or incomplete milestones.
Technical Expertise, Skills and Knowledge
Essential:
A Degree in Development Studies, Business Studies, or Social Science (Master’s Degree or equivalent in International Affairs, Development or related subject will be an added advantage).
At least four years of experience working in project and/or grants management and proposal/business development/design.
Experience in developing and interpreting donor budgets.
Knowledge of development issues, trends, challenges and opportunities and implications to the community.
Proven ability to develop and write grant proposals and concepts and track record in winning proposals.
Proven ability to work collaboratively in a multidisciplinary team environment.
Good communicator with strong organizational, time management and analytical skills.
Excellent interpersonal, cultural and diplomatic skills.
Strong writing and editing skills with close attention to detail.
Ability to juggle competing priorities, meet demanding deadlines and work under pressure in unstable security environments.
Desirable:
Excellent proven skills in developing, writing grant proposals
Good research, negotiation and problem-solving skills
Effective working with and through partners
Strong planning and organizational skills
Strong strategic thinking and interpersonal skills
Excellent communication skills.
High proficiency in MS office tools (with excellent Microsoft Excel skills).
Plan International Nigeria is an equal opportunity employer and does not discriminate on the basis of race, religion, gender or disabilities. Plan International Nigeria is fully committed to child protection to prevent children from all forms of abuse.
Women are strongly encouraged to apply.
Only shortlisted candidates will be contacted.
Job Title: Early Childhood Development Hub Network Coordinator
Location: Nigeria (Flexible)
Functional Area: Programmes
Type of Role: Fixed term contract until end June 2023 with possibility of extension
Reports to: Lead of the ECD Hub, Gender transformative Policy and Practice Department, Global Hub
Grade: 3
Role Purpose
The purpose of this position, is to:
Coordinate Plan International’s Early Childhood Development (ECD) network, supporting member mobilization and engagement.
Maintain Plan’s ECD knowledge management platforms and design, implement and evaluate learning and development activities for ECD professional staff that are members of the network.
Contribute to the technical work conducted at the global level by the ECD Hub practice and policy and advocacy leads, including the development of guidance and training resources; facilitating the engagement of network members in these processes and supporting the roll-out, testing and use.
Dimensions of the Role
The Global ECD network Coordinator is responsible for facilitating and administering Plan International’s ECD network, which currently includes approximately 300 staff from Country Offices, Programme Units, and National Organizations working in both development and humanitarian settings.
The aim of the network is to catalyse and support sharing and learning among ECD programme and influencing staff, in order to progress quality, gender-transformative ECD work aligned with the nexus approach.
The network coordinator collaborates with the other members of the ECD Hub, and the ECD Core Group to mobilize network members’ support and inputs for advancing global ECD priorities, including the development of guidance/standards, policy and advocacy briefs/positions and external representation.
The network coordinator supports the practical application of these resources in the countries, through the facilitation of ECD knowledge management platforms and processes; coordination of the design and implementation of an ECD network learning plan; and through facilitating connections for peer-to-peer technical support, where relevant.
The Global ECD Network Coordinator works with staff engaged in the design, implementation, monitoring and evaluation of ECD programming and influencing work across different Country Offices (COs) and National Organizations (NOs).
The coordinator also works in collaboration with the coordinators of the Hubs/networks for Plan International’s other priority thematic areas, relevant Disaster Risk Management (DRM) specialists, as well as Specialists in Knowledge Management, to ensure consistent and joined up communication, knowledge management and learning approaches.
Accountabilities
Network Coordination and Administration (30%):
Build and grow network membership, mobilizing technical specialists across all Plan International offices, and ensuring effective on- and off-boarding processes for network members.
Maintain a strong network, using online and offline tools, ensuring regular updates, and promoting learning and fostering sharing between network members. Maintain tools and processes required to ensure smooth running of network.
Periodically identify the priority needs of network members, and work with other members of the ECD Hub to identify how these can be served. Set up and maintain processes and tools to respond to ad hoc requests and feedback from network members, and ensure timely support and response. Periodically elicit membership feedback on the degree to which the network meets their expectations
Provide administrative/coordination support for regular joint meetings of Hub practice/policy leads, the ECD core group, ECD regional networks.
Maintain the ECD network/Hub calendar and support the Hub Leads to facilitate Plan’s coordinated representation/participation in external networks, coalitions/ initiatives through different network members.
Knowledge Management (KM) Processes and Platforms (40%):
Maintain and regularly review and update knowledge assets in the thematic area of early childhood development and ensure they are easily accessible and usable across all knowledge and learning platforms within Plan International. As part of this, manage Plan’s ECD Intranet site, library and workplace platforms.
Ensure oversight of the use and usability of knowledge offers for the ECD area; and suggest and implement changes to knowledge management tools, based on the needs of ECD staff working in organisation.
Lead the communication and engagement processes for the socialization and adoption of “global goods” (guidance, M&E frameworks etc) developed to support Plan’s ECD work.
Learning Planning and Resources (30%):
Work with Hub staff to develop a learning plan and lead the logistics required for the roll-out of the plan, maintaining a regular schedule of learning offers and formats (including, for example courses, webinars, newsletters etc.) for technical staff. Ensure regular monitoring and evaluation of the effectiveness of the different learning resources
Oversee and develop multimedia tools (videos, podcasts, graphic visuals) for socialisation of and learning about the resources developed to advance quality, gender-transformative ECD work.
Support the ECD Collaboration Hub practice/policy leads and relevant humanitarian specialists in analysing, assessing and collating insights and learning on ECD/ECDIE from internal and external sources, and help determine appropriate approaches and formats for sharing with technical audiences within Plan, as well as with external partners.
Key Relationships:
Members of the ECD Hub (ECD practice lead, ECD policy and advocacy lead, Public Health Specialist).
Members of the ECD steering group (Australia, Denmark, Uganda, Mali, Bolivia, Mali).
Regional ECD focal points, members of the ECD network core group and project groups.
Global Knowledge Management Specialist and Network Coordinators of the other thematic areas.
Global Internal Communications team for support on use of different platforms.
Global Learning and Development team for the learning plan and strategies.
Technical Expertise, Skills and Knowledge
Qualifications / Experience Requirements:
Desirable:
Education at Degree level or Vocational Study in fields related to ECD (Education, Early Childhood Education, Social Work, Maternal, Newborn and Child Health and nutrition) or International Development, Gender Studies or similar.
Practical experience in ECD/ECDiE programming or sub-areas (education, maternal, new-born and child health and nutrition).
Knowledge of rights-based and gender-transformative programming approaches.
Experience working with international teams and work in cross-cultural contexts
Ability to effectively communicate in other languages such as Spanish, Arabic or Portuguese
Proficiency in different platforms including share-point (including page design, document/library management etc.), google analytics, Microsoft 365 suite (including Teams), skype, workplace etc.
Understanding of project management principles and processes.
Relevant experience and/or demonstrable interests/achievements in at least three of the following areas:
Facilitation/coordination of networks or communities of practice.
Design and facilitation of knowledge management platforms and processes; and prior use of relevant platforms/software and tools (e.g. Sharepoint, other online libraries).
Design and Facilitation of learning opportunities (face-to-face, virtual or hybrid) using a variety of software and tools.
Communication – use of social media and platforms for internal development/outreach and/or graphic design (e.g. TEAMS, WorkPlace, InDesign or equivalent).
Data – data collection/management and/or analysis (for instance using Excel, Epi-info, SPSS or other).
Ability to take initiative and work independently.
Excellent attention to detail.
Ability to analyse, collate, structure and condense complex technical content into accessible, practical messages and tools.
Excellent organizational & time management skills.
Experience working in or with those countries in which Plan International currently runs programmes.
High proficiency in English (spoken and written).
High proficiency in French (spoken or written)
Plan International’s Values in Practice
We are open and accountable:
Promotes a culture of openness and transparency, including with sponsors and donors.
Holds self and others accountable to achieve the highest standards of integrity.
Consistent and fair in the treatment of people.
Open about mistakes and keen to learn from them.
Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact:
Articulates a clear purpose for staff and sets high expectations.
Creates a climate of continuous improvement, open to challenge and new ideas.
Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
Evidence-based and evaluates effectiveness.
We work well together:
Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.
Develops trusting and ‘win-win’ relationships with funders, partners and communities.
Engages and works well with others outside the organization to build a better world for girls and all children.
We are inclusive and empowering:
We empower our staff to give their best and develop their potential
We respect all people, appreciate differences and challenge inequality in our programs and our workplace.
We support children, girls and young people to increase their confidence and to change their own lives
Physical Environment:
Typical office environment
Level of Contact with Children:
Low contact: No contact or very low frequency of interaction
Salary
We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore it is not possible to include full details here. As an indication if this role was based in the Global Hub office in the UK the salary would be circa £33000 per annum
The purpose of this role is to provide technical assistance and support on assigned project/portfolios throughout the grant management cycle from acquisition, startups, implementation to closeout.
Support the grants and compliance unit of Plan International Nigeria with the administration and management of activities associated with successful performance of designated grants and funding agreements.
Grant Administration and Management of Assigned Portfolios:
Support the country’s Business Development activities.
Support the Grants and Compliance Manager in coordinating and monitoring the implementation of donor funded projects and programs.
Work with project teams to develop donor reports (interim and final) and other award deliverables, and reviewing them to ensure they are of high quality, coherent, accurate and are submitted on time in accordance with donor and Plan International internal requirements.
Support the development of annual compliance monitoring plan and evaluation tool to evaluate project implementations at various office locations and implementation sites to determine compliance and provide recommendations.
Support with the development and implementation of compliance framework for the unit including compliance checklist for various standard operations, transactions and business processes in line with donor requirements.
Periodic review and update of the compliance monitoring checklist and other tools to stay in line with current best practices and PIN procedures and policies.
Provide technical guidance and proper interpretation of donor rules and regulations to project teams to ensure compliance.
Monitor and support the use of grants management tools such as monthly financial reports, procurement plans, and activity plans amongst project teams to ensure accurate tracking of implementation and timely alerts to potential challenges.
Manage and support project agreement and amendment reviews and negotiations
Work with the country programs to support realignments and award modification processes; supporting award close out, as needed.
Support in training project teams, partner and country program teams on donor compliance, report writing, project and budget monitoring, record keeping, and grants management.
Support the Resource Mobilization team in resource mobilization activities; making inputs to non-technical documents, reviewing budget and consolidating inputs.
Support the Partnership team with partnership management activities; partner identification and engagement, partner assessment, partner monitoring and training.
Support the audit team in the coordination of external audit exercises, coordinating the communications and ensuring all relevant teams/unit are aware, prepared and available for audits.
Support the preparation and dissemination of the country master budget in a timely manner.
Draft Funding Approval Document (FAD) and for reviews and approval.
Ensure timely setup of grant portfolios on SAP system and corresponding modifications are effected.
Document and share key compliance issue with Plan International staff and partner setting ground for compliance management.
Perform any other duties that may be assigned by the Grants and Compliance Manager.
Internal and External Reporting:
Liaise with NOs and donors on grant management related communication, including donor opportunities, responding to donor queries and request for visits.
Ensure Donor reports (financial and narrative) are consistent, accurate of high quality and submitted timely per donor requirement and formats.
Liaise with donors and National offices on grants management issues for active projects, completed projects and pipeline project.
Donor Compliance and Audit:
Works with finance team and program staff to ensure that key processes and systems are in place to manage grant risk, donor financial compliance, and reporting management processes.
Ensures that grants are implemented in compliance with plan International guidelines and relevant donor regulations.
Ensure compliance to relevant internal policies such as reporting framework, donor rules and regulations, update the donor mapping tool with latest donor rules and regulations
Work closely with Grant and Compliance Manager to identify and close key risks linked to donor funded projects
Conduct routine compliance reviews of grant programs
Liaise with other unit members during project audit to ensure that relevant information is transmitted to the auditors in a timely manner.
Ensure properly coordinated audit exercise that would result non-disallowances.
Perform any other tasks as required by the supervisor.
Others:
Perform any other project related duties as specified by Grants and Compliance Manager.
Qualifications and Experience
A Degree in Development Studies, Business Studies, or Social Science (Master’s degree or equivalent in International Affairs, Development or related subject will be an added advantage).
At least five years of experience working in project and/or grants management and proposal/business development/design.
Experience in developing and interpreting donor budgets.
Knowledge of development issues, trends, challenges and opportunities and implications to community.
Proven ability to develop and write grant proposals and concepts and track record in winning proposals.
Proven ability to work collaboratively in a multidisciplinary team environment.
Good communicator with strong organizational, time management and analytical skills.
Excellent inter-personal, cultural and diplomatic skills.
Strong writing and editing skills with close attention to detail.
Ability to juggle competing priorities, meet demanding deadlines and work under pressure in unstable security environments.
Experience in using SAP software for grants management.
Technical Expertise, Skills & Knowledge:
Excellent proven skills in developing, writing grant proposals
Good research, negotiation and problem-solving skills
Effective working with and through partners
Strong planning and organizational skills
Strong strategic thinking and interpersonal skills
Excellent communication skills.
High proficiency in MS office tools (with excellent Microsoft Excel skills).
Location: Globally flexible, Flexible
Functional Area: Global Supply Chain and Procurement
Reports to: Head of Supply Chain Systems and Standards
Grade: 4
Role Purpose
As part of the Global Supply Chain & Procurement team in Plan, support and guide the use of MS Dynamics 365 and Power BI for Supply Chain.
This role will provide functional systems support in line with the standard Plan International Inc policies, processes and procedures as well as help build the capacity of Supply Chain users in MS Dynamics 365 and Power BI to ultimately increase the efficiency, effectiveness, and performance of the supply chain function as a critical enabler to our projects, to achieve greater impact in the countries where we are work.
Dimensions of the Role
Area of Responsibility:
As a key member of our Global Supply Chain & Procurement team, this role would support the testing, piloting and deployment of MS Dynamics 365 and Power BI solutions to all of Plan International INC offices globally.
You would be the first line of functional support for Supply Chain related queries and issues in MS Dynamics 365 and Power BI working closely with the Head of Supply Chain Systems and Standards.
The role will have to be able to provide workable solutions for end-users.
The role will support the integration of business processes for procurement, inventory and assets with specific focus on MS Dynamics 365.
You will support the Lead in the development of training and supporting materials for end-users.
You will need excellent communication, interpersonal and training skills, an eye for detail and a methodical approach to your workload.
You will need to be able to learn Plan’s current system configuration (MS Dynamics 365 specific and any integrations with other systems) and processes fast with the ability to train and teach others at various levels within the organisation.
Line Management of Staff:
Possibly one direct report.
You will provide technical support to a workforce of >3000 end-users worldwide.
Stakeholder Engagement:
Internally, this role will engage across functional and geographical boundaries throughout the organisation, engaging a range of stakeholders and users primarily those who use the MS Dynamics 365 and Power BI for Supply Chain operations.
Accountabilities:
Assist in the testing, piloting and deployment (pre, during and post deployment activities) of MS Dynamics 365 and Power BI solutions for the Supply Chain function.
Support the training team with system scenarios and queries.
Assist with the day-to-day activities, in close collaboration with the Head of Supply Chain Systems and Standards and the end users, acting as liaison between various streams and support services.
Responsible for the provision of effective and sustainable functional specialist support; including root cause analysis, evaluation and documentation of resolution steps following the organisation helpdesk processes.
Expected to provide support with incidents and service requests, ensuring excellent support and advice is provided to the end users.
Working in close collaboration with the Head of Supply Chain Systems and Standards to evaluate and recommend solutions that can be applied globally and align D365 functionality with Plan’s Supply Chain business processes.
Support the Head of Supply Chain Systems and Standards with the implementation of ideas to increase team performance, mitigate risks and improve system processes, assisting in influencing business areas to get the best out of the D365 implementation, driving standardization within the Supply Chain work stream.
Woking with the Head of Supply Chain Systems and Standards and the wider business streams for requirement gathering and ensuring functional specifications and designs are understood and technically executed correctly, including any testing requirements if need be.
Providing system and functional support during deployment of any new processes and configurations.
Responsible for ensuring documentations are kept up to date, including training documentation, to be aligned with the organisation policies and procedures manuals
Support for MS Dynamics 365 functional queries and issue handling.
Working closely with Head of Supply Chain Systems and Standards to be able to provide workable solutions for users.
Understanding of MS Dynamics 365 security (Roles and Authorizations)
Maintain and update mapping for approval hierarchy matrices for managers worldwide to their area of responsibility.
Monitor the adherence to key business processes and, collaboratively work with the Head of Supply Chain Systems and Standards to introduce appropriate activities with business users to drive adoption.
Develop change related communications and announcements to relevant business users at all levels.
Collaborate with MS Dynamics 365 support team and business users to implement new processes, enhancement and upgrades.
Conduct User Acceptance Testing (UATs)
Develop a relationship with MS Dynamics 365 Global Helpdesk, IT and MS Dynamics 365 focal points and other MS Dynamics 365 Super Users throughout the organisation.
Generate reports and analyse data for MS Dynamics 365 and BI data cleansing processes.
Support with MS Dynamics 365 data cleansing processes by developing communication and engagement plans, providing Offices with guidance and support documents to managing the clearing.
Prepare clean data on approved templates for migration for the new ERP system
Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures
Other duties as required.
Key Relationships:
Engagement with staff at different levels and functions in Global Hub, Regional Hubs and Country Offices to support and guide on MS Dynamics 365.
Technical Expertise, Skills and Knowledge
MS Dynamics 365 Certification
Strong experience in ERP systems, preferably MS Dynamics AX or MS Dynamics 365 for Supply Chain,
Knowledge of other modules such as project management and accounting as well as fixed assets and financials would also be useful
Demonstrated ability to successfully participate in multiple initiatives simultaneously
Solid understanding of data integrity and audit / compliance procedures
Experienced in issue handling, management and resolution.
Detailed knowledge of procurement/S2P processes, Inventory and Asset Management
Strong understanding of MS Dynamics 365 master data structure
Prior experience of working in an operational Supply Chain environment would be an advantage.
Prior experience of working in an international (including developing countries) would be an advantage.
Ability to absorb new processes and systems quickly.
Excellent interpersonal skills, active listening and comfortable communicating effectively to achieve results.
Strong planning and organisational skills, results oriented and comfortable working collaboratively with others.
High attention to detail and proficient at using MS Office and other applications.
Excellent analytical, evaluative, and problem-solving skills.
Demonstrable understanding of, and commitment to, equal opportunities, gender and diversity.
Open and accountable, working with integrity and professionalism to achieve individual and team results.
One additional Plan language to a working level would be an advantage (e.g. French/Spanish).
Knowledge of relevant project management methodologies relevant to the MS Dynamics 365 domain would be an advantage.
Experience in training delivery by different methods would be an advantage.
Knowledge of other MS Dynamics 365 modules would be an advantage (e.g. Finance)
Plan International’s Values In Practice
We are open and accountable
We create a climate of trust inside and outside the organisation by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.
We strive for lasting impact
We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.
We work well together
We succeed by working effectively with others, inside and outside the organisation, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.
We are inclusive and empowering
We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.
Physical Environment:
Typical office environment with possibly some international travel. Dynamic working practices are available.
Level Of Contact With Children:
Low contact: No contact or very low frequency of interaction
Disclaimer: This is NOT the official scholarship page. This is only a one-page summarized listing of the scholarship. While we endeavor to keep the information up to date and correct, information may change at any time without notice. For complete and updated information, please always refer to the official website of the scholarship provider. Any reliance you place on information from infowhisper.com.ng is strictly at your own risk. Please read our Terms of Use for more information.
