Oando Plc is one of Africa’s largest integrated energy solutions provider with a proud heritage. It has a primary listing on the Nigeria Stock Exchange and a secondary listing on the Johannesburg Stock Exchange. With shared values of Teamwork, Respect, Integrity, Passion and Professionalism (TRIPP).
We are recruiting to fill the position of:
Job Title: System Administrator
Loaction: Nigeria
Job Type: Full-time
Department: Information Technology & Services
About the Job
Responsible For:
Design, implement, and support Windows Infrastructure.
Administration of VMWare infrastructure, performing patches, system upgrades. Engineering, integrating, designing and deploying various Windows components.
Operating systems; Windows system administration (Active Directory, Exchange, Lync, Windows Server, SCCM), Citrix (Netscaler, XenApp and XenDesktop), VMWare, enterprise backup and recovery procedures.
SAN administration, provisioning, system performance monitoring tools; Project Management.
Overall Purpose of Job
The Systems Administrator is responsible for technical design, planning, implementation and the highest level of performance tuning and recovery procedures for mission-critical operating platforms.
He/She shall serve as a technical expert in the area of enterprise systems and storage administration, database tuning, and daily administration of messaging and collaboration services
Responsibilities
Maintain the enterprise messaging and collaboration platforms and carry out regular system performance tuning; troubleshooting system hardware, software, networks and operating system management
Manage Enterprise Operating Systems which include Windows, UNIX, Solaris and Linux
Investigate and analyzes feasibility of system requirements and develop system specifications for major system upgrades and minor performance improvement programmes
Perform technical research and development to guide Oando platform and operating system strategy
Provide technical support to the projects team in the initiation, feasibility assessment and operation phases of Solution Development
Perform technical analysis and ensure operation of business application platforms conform to best practices, pre-defined policies and procedures
Perform daily system monitoring, verification of the integrity and availability of all hardware, server resources, windows operating systems and enterprise messaging platforms
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes and/or disks
Establish and maintain diverse data communications links, VPN connections and remote access needs
Maintain enterprise storage area network (SAN) environment ensuring the availability and performance aligns to IT service requirements
Install, configure, test, and maintain hardware including personal computers, servers, printers, and other peripherals
Implement server upgrades, maintenance fixes, and vendor-supplied patches
Work to ensure that the department meet and exceeds user expectations as regards system services in line with SLAs
Performs 2nd level troubleshooting and support functions across messaging, collaboration and operating system installation and service problems
Contribute to and maintain operations documentation, including configuration data, change requests, installation procedures, knowledge base articles, Standard Operating Procedures (SOPs), network diagrams, and test plans
Collaborate with peers in IT (Network, Systems and Applications Support) to ensure the reliability of the enterprise servers and data environment
Collaborate in assessing current and expected Windows infrastructure needs; configuration; maintenance; optimization and documentation of infrastructure.
Utilize various system-monitoring tools to monitor messaging and collaboration services and to identify and correct issues as they arise
Evaluate vendor products in hardware, software, and telecommunications equipment and recommend purchases consistent with the organization’s short and long term objectives
Proactively researches, analyzes, identifies and resolves trends of utilization or errors and implement appropriate performance tuning remedies
Support the Service Delivery Head in developing, reviewing and implementing policies, standards and procedures to ensure the integrity and safety of information systems
Perform other duties as may be assigned by the IT Service Delivery Manager.
Key Performance Indicators:
%age of service availability per SLA negotiated
Uptime of enterprise systems and services
Safety of information on corporate database
Mean Time to resolve calls
Quality and completeness of system design
Teamwork displayed
Quality of technical advice and solutions to systems problems and issues
% reduction in service failure within the financial year
Quality of disaster recovery procedures / contingency plans
Time taken to resolve calls
Completeness and effectiveness of procedures.
Person Specification
Bachelor’s Degree in Computer Science, Engineering, or other related area
8 years cognate work experience in a reputable organization/institution
5yrs Systems planning & design Background
Microsoft Certified Expert in Windows, Exchange, and SQL platforms
ITIL Foundation certified
Microsoft IIS administration and configuration
Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
Group Policy design and configuration
Managing large scale Citrix/2X/Terminal Server installations
Expertise in Enterprise Storage, Cloud and Database (SQL) Administration
Proficient in programming languages, backup and recovery procedures, complex systems design
Extensive Active Directory design, administration and Policy enforcement
Project Management is an added advantage
Required Competencies:
Oil & Gas Industry Dynamics
Products Knowledge
Enterprise Systems Administration
Sound knowledge of enterprise web conference solutions
Excellent technical support documentation skills
A very good working knowledge of ITIL Processes
Customer Focus/Service Orientation
Problem solving, Quality Focus, Technical Understanding
Oral and Written Communication
Project Management
Database Management
Sound knowledge of Microsoft messaging and collaboration
Experienced with Windows client operating systems
Proficient in Shell Scripting
Hardware for Enterprise Systems
Enterprise Operating Systems administration expertise
How to Apply
Interested and qualified candidates should: Click here to apply
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