
The LSG Group is the world’s largest provider of onboard services. It has presence in 211 airports in 50 countries. In 2018, the companies belonging to the LSG Group achieved consolidated revenues of approximately € 3.0 billion.
We are recruiting to fill the position of:
Job Title: Airline Customer Agent
Location: Nigeria
Role Purpose Statement
- The job incumbent provides services including ensuring of loading and unloading of dishes, equipment and other related items and transportation to ensure that items arrive at the right time at the airline in accordance to Company standards and airline’s specifications
Main Accountabilities
- Keep up to date records and monitoring of airlines’ catering/meal ordering schedule
- Ensure timely dispatch and delivery of all dishes, equipment and other related items according to specification
- Ensure goods and airline equipment are collected from the store
- Ensure all catering services items are prepared
- Must have good knowledge of customer service and inter-personal relationships with clients.
- Keep all required records of dispatch and delivery
- Monitor excesses or shortages and report to base for necessary action
- Adhere to HACCP, CPP’s and CP’s
- Maintain safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
- Work with flight supervisor in ensuring accurate meal figure delivery as requested by airline
- Keep all meal records for dispatch and catering delivery
- Must have experience in in-flight airline catering
- Perform all ad hoc duties assigned by management.
Knowledge, Skills and Experience
- Minimum of a Diploma in Food Science, Statistics or Mathematics or its equivalent in a relevant course
- 3 years relevant work experience preferably in a similar role
- Numerical ability is desirable
- Good decision-making ability in high pressure situations
- Demonstrated ability to keep and monitor records effectively
- Good leadership skills
- Good knowledge of HACCP (training will be provided otherwise).
- Experience in inflight airline catering is desirable
- Good understanding of customer service is essential
- Good communication skills and interpersonal relationship
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Application Deadline 31st December, 2021.
Job Title: Store Keeper
Location: Nigeria
Role Purpose Statement
- The job incumbent is responsible for receiving, storing, and distributing stock.
- The incumbent will also assist in keeping accurate inventory balances and maintaining a safe work environment in accordance to Company standards and practices.
Main Accountabilities
- Maintain receipts, records, and withdrawals from the stockroom/store
- Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
- Inspect deliveries for damage or discrepancies and report those to accounting for reimbursements and record keeping
- To keep neat and clean storage areas and maintain high hygienic standards
- Adhere to CCP’s and CP’s
- Follow receiving and storage policy.
- To follow FIFO principles at all times and avoid wastage
- Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
Knowledge, Skills and Experience
- Minimum of a Diploma in Store or Warehouse Management or its equivalent
- 1-3 years work experience in a similar role
- Must be able to communicate effectively and have good customer service orientation
- Have a good understanding of intercultural differences and be able to manage such sensitivities with maturity
- Must be able to speak English.
- Knowledge and experience in storekeeping, inventory control, and recordkeeping is mandatory
- Good understanding of computer applications is mandatory, e.g Ms Word, Excel, Outlook. Knowledge of SAP will be added advantage.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Application Deadline 31st December, 2021.
Job Title: General Worker (Equipment)
Location: Nigeria
Role Purpose Statement
- The job incumbent is responsible for sorting, arranging, cleaning, packing, loading and unloading equipment to ensure that equipment supplied is in the right quantity, the right quality at the right place at the right time in line with Company standards and customers’ specifications
Main Accountabilities
- Inventory management
- Clean, pack, arrange and load equipment
- Monitor equipment to reduce excesses
- Maintain a safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
- Adhere to all company safety principles and guidelines
- Maintain confidentiality of the company’s business affairs at all times
- Ensure effective communication with staff and external partners
- Provide accurate and timely information when and where required.
- Ensure proper handling of equipment
- Maintain breakages and wastages to minimum possible level
- Co-ordinate with production & tray setup on regular basis
- Ensure timely achievement of tasks and meet all deadlines
- Excellent customer service to airline, airport staff; regulatory staff and fellow employees
Knowledge, Skills and Experience
- Minimum of Primary Education; should be able to read and write
- Less than 3 years relevant work experience preferably in a similar role.
- Have a good understanding of intercultural differences and be able to manage such sensitivities with maturity
- Must be able to speak English.
- Experience in airline catering is desirable
- Must be able to communicate effectively and have good customer service orientation
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Application Deadline 31st December, 2021.
Job Title: Flight Loader
Location: Nigeria
Role Purpose Statement
- The job incumbent provides loading and off-loading services including loading and unloading of dishes, equipment and other related items to ensure that the items arrive at the right time at the customer’s location in accordance to Company standards and airline’s specifications.
Main Accountabilities
- Return soiled carts, dishes, items to dishwashing section
- Load and unload goods and airline equipment to and from the company and aircraft according to the company requirements
- Tidy up work areas
- Keep all required records of loading and offloading
- Monitor excesses or shortages and report to base for necessary action
- Perform all ad hoc duties assigned by superiors.
Knowledge, Skills and Experience
- Minimum of Primary Education; should be able to read and write
- Less than 3 years relevant work experience preferably in a similar role.
- Must be able to speak English
- Intercultural sensitivity
- Fluent English.
- Experience in inflight airline catering is desirable
- Must be able to communicate effectively and have good customer service orientation
- Have a good understanding of intercultural differences and be able to manage such sensitivities with maturity
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Application Deadline 31st December, 2021.
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