Lagoon Hospitals has consistently been providing healthcare of international standards in Nigeria. Established in 1984 by Professor Emmanuel and Professor (Mrs.) Oyin Elebute, and commencing operations in 1986 as a provider of integrated healthcare services, Lagoon Hospitals is currently the largest private healthcare services Group in Nigeria with six healthcare facilities.
Lagoon Hospitals is the only Nigerian Hospital group accredited by the Joint Commission International, and one of two groups in Sub-Saharan African to be so accredited. The Hospitals was first accredited in 2011 and re-accredited in 2015, 2018 and 2021.
We are recruiting to fill the position below:
Lagoon Hospitals has consistently been providing healthcare of international standards in Nigeria. Established in 1984 by Professor Emmanuel and Professor (Mrs.) Oyin Elebute, and commencing operations in 1986 as a provider of integrated healthcare services, Lagoon Hospitals is currently the largest private healthcare services Group in Nigeria with six healthcare facilities.
Lagoon Hospitals is the only Nigerian Hospital group accredited by the Joint Commission International, and one of two groups in Sub-Saharan African to be so accredited. The Hospitals was first accredited in 2011 and re-accredited in 2015, 2018 and 2021.
We are recruiting to fill the position below:
Job Title: Staff Nurse
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Matron in charge
Job Summary
- This role is responsible to for assisting clients and patients sustain and maintain their health and wellbeing.
Summary of Responsibilities
- Implementing nursing care plan for patients in designated work station
- Assist medical team in patients’ diagnosis and treatment
- Performing procedures such as admission & discharge, taking histories, monitoring vital signs with necessary follow up, wound dressings, administering medication, IV placement, insertions and providing other assistance needed
- Maintain complete and accurate documentation of patients’ encounters.
- Maintaining a clean and safe environment always
- Comply with the use of Standard Operating Procedures and policies / adherence to quality standards.
- Prompt incidence reporting and management of patients’ grievances
- Admission and discharge of patients
- Other duties s assigned.
Key Result Areas / Performance Goals:
- Nursing care plan and assessment implementation
- Complete and accurate documentation
- Incidence reporting
- Triage
- Use of SOPS / adherence to quality standards.
Job Qualifications
- Nursing Diploma / Bachelor’s Degree in General Nursing
- Post Basic Nursing Diploma.
- Valid nursing practicing license
- Minimum of 1 year experience in a related role is desired
Core Competencies:
- Basic Life Support skills
- Good interpersonal and communication skills
- Attention to details
- Ability to handle stress and crisis situations.
- I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
- Computer literacy
- Good organizational skills
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Customer Experience Officer
Locations: Mainland and Island, Lagos
Employment Type: Full-time
Job Description
- This role is responsible for attaining flawless level of service at all points of customer contact, and enable superior quality experience for patients / visitors.
- This is a Customer Experience role; not customer service.
- Candidates with experience in the Healthcare, Telecommunications or Hospitality Industries are encouraged to apply.
Summary of Responsibilities
- Ensure hitch free and pleasant stay by patients evidenced in survey results.
- Enhance the value of services being provided by making the patient and the attendants comfortable and acquainted to the hospital.
- Accurate tracking of patient feedback and discharge.
- Engage respective department heads to find out patient – friendly processes by discussing prevailing issues.
- Coordinate with all departments during investigation of complaints.
- Timely escalation of patient complaints to Customer Experience Manager and HOD.
- Maintain rapport with patients/customers/clients and medical team.
- Regularly communicate with patients to promote good customer satisfaction.
- Conduct regular customer satisfaction survey and prepare monthly report on complaints and initiatives adopted for resolution.
Key Result Areas / Performance Goals:
- Timely management of customers’ grievances
- Appropriate and timely patient admission and discharge
- Compliance with standard operating procedures and policies.
Job Qualifications
- University Degree or Higher Diploma in Social sciences and Humanities
- Minimum of 3 years work experience.
Core Competencies:
- Previous experience as Customer Experience Officer is Key
- Ability to run surveys and analyze data
- Working knowledge and process improvement and operations management.
- Customer Service Orientation
- Excellent communication skills.
- Proficiency with the use of Microsoft applications: word, excel, power point, etc
- Experience in the hospitality/healthcare industry is an added advantage.
Behavioral Competencies:
- Pleasant disposition
- Interpersonal and communication Skills
- Service oriented, courteous, team player.
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Radiographer
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Chief Radiographer
Overview
- This role is responsible for producing quality diagnostic images that will assist clinicians in patient management.
Summary of Responsibilities
- Set up examinations rooms, ensuring that all necessary equipment is ready
- Operation of radiologic and magnetic imaging equipment to produce images for diagnostic purposes
- Review and evaluation of developed x-rays, video tape, or computer generated information to determine suitability for diagnostic purposes.
- Liaise and work with other medical and non-medical staff to ensure quality care is given to patients
- Prepare and administer oral or injected contrast media to patients.
- Operate fluoroscope to aid physician to view and guide through area of interest during surgery
- Prompt incidence reporting and management of patients’ grievances
- Participate at the Hospitals’ CME’s and quality improvement activities
- Comply with the use of standard operating procedures and policies.
- Monitor patients’ conditions and reactions, reporting abnormal signs to physicians
- Explain procedures and observe patients to ensure safety and comfort during procedure
- Collaborate with other medical team members, (physicians and nurses), to conduct special procedures.
- Operate mobile x-ray equipment in operating room, emergency room, or at patient’s bedside.
- Use radiation safety measures and protection devices to comply with government regulations and to ensure safety of self and patients’
Key Result Areas / Performance Goals:
- Patient positioning and immobilization on examining table
- Imaging equipment positioning and adjustment of controls to set exposure time and distance, according to specification of examination
- Ability to key commands and data into computer to document and specify scan sequences, adjust transmitters and receivers, or photograph certain images
Job Qualifications
- A Bachelor’s Degree in Radiology or its equivalent.
- Registration with the Radiographers Registration Board of Nigeria with valid practicing license.
- 1 year experience in a related role.
Core Competencies:
- Computer literacy
- Working knowledge of x-ray equipment including fluoroscopy and mobile units.
- Working knowledge of CT Scanner.
How to Apply
Interested and qualified candidates should:
Click here to apply
