ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy.
The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.2 million customers and more than 6 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.
We are recruiting to fill the position below:
Job Title: Accounting Manager
Location: Nigeria
Department: Finance & Admin
Reporting Line: Head of Finance & Admin
Job Overview
- The holder of this position will be part of the Finance team that is based in Lagos, Nigeria, led by the Head of Finance & Admin.
- You will oversee, supervise, and evaluate the operations of the Accounting Department. This involves direct oversight and management of the company’s accountants as well as accounting support staff.
- You will be responsible for planning, organising and managing the daily operation of the Accounting functions, tasks and projects, while ensuring that department responsibilities are performed and completed in a timely and accurate manner.
Responsibilities
- Providing day to day direction and support to the accounting team ensuring expectations are communicated and departmental goals are achieved
- Coaching, training and developing the team, including employee performance evaluations and providing career development planning and opportunities
- Work together with the accounting team to evaluate and improve processes to enhance speed and accuracy of accounting tasks
- Overseeing: Compliance & Taxes, Accounts Payable, Accounts Receivable, financial statements and cost reports, and analysis receipts and disbursements, general journals, fixed assets and month end processes
- Leading and providing oversight for month-end close
- Preparing forecasts and monthly reports
- Developing, implementing and assessing short and long-term programs, goals and objectives for accounting department
- Ensuring that accounting practices, records, controls and decisions are made according to accounting standards and Company policy
- Organising and manage periodic stock takes and perform inventory reconciliations
- Preparation of statutory accounts
- Overseeing preparation and completion of the annual tax returns
- Performing other duties as required
- At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.
We believe that great managers:
- Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
- Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
- Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
- Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
- Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.
Required Skills & Experience
- 7 years of broad-based accounting/reporting experience, including minimum 3 years supervisory or management experience
- ACA/ACCA/CIMA qualified or equivalent accounting qualification i.e. degree in Finance or Accounting
- Knowledge of SAP software
- Working knowledge of Nigerian tax laws
- Experience working with and producing management and statutory accounts
- Excellent computer skills in the Microsoft Office environment with advanced Excel skills
- Experience in supervising, evaluating, training and motivating employees
- Excellent communication skills
- Exceptional attention to detail
- Experience working at multinational organisations will be advantageous
- Awareness and ability to demonstrate the importance of ethics & appropriate codes of conduct in the workplace
- Ability to achieve daily targets while attending to impromptu activities that may occur
Highly Desired Skills:
- Good people skills
- Ability to organize, multi-task and prioritize tasks
- Good influencing and negotiation skills
- Ability to make recommendations to effectively resolve problems or issues.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Nigeria Stock Control Officer
Location: Nigeria
Department: Nigeria Customer Experience
Reporting to: Nigeria Service Center Team Lead
Job Objective
- ENGIE Energy Access is looking for a dynamic, highly motivated and disciplined Stock Control Officer with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team.
- This position is an important role within the Customer Experience Department in a fast paced environment at the forefront of providing a world class customer service experience in the sectors of renewable energy.
- This role requires an individual to work under limited supervision, perform duties associated with direct interaction with customers, inventory management, and providing after sales service support (both technical and non-technical) to existing EEA customers with an emphasis on providing an exceptional customer experience.
Responsibilities, Deliverables and Activities
Key Responsibilities:
- Provide excellent customer service to all ENGIE Energy Access customers at all times.
- Attract new and existing customers to the Point of Sale
- Supervise the movement & stock count of EEA inventory to and from the Point of Sale.
- Provide periodic reports on customer engagement and stock count to Service Center Center Associate.
Deliverables and Activities
- Provide exceptional experience to ENGIE Energy Access customers at all times
- Serve as a liaison between the customer and EEA
- Resolve customer requests, questions and complaints while frequently analyzing situations to determine best use of resources.
- Diagnose technical issues with customer units and accessories and support the after sales service process.
- Provide accurate product information to customers.
- Support the SCA in the disbursement of inventory (including accessories) to allocated Points of Sale (POS).
- Contribute to ensuring up-to-date and accurate inventory records for Stock audits
- Provide regular reports on sales, support, inventory, and customer data handling and management.
- Support the process of receiving, assessing and transferring voluntary and deactivated kits and any damaged swap stock back to EEA HQ within one month of receipt at the Centre
- Ensure accurate and high quality information is added into EEA data systems.
- Help collect data on customer feedback and satisfaction
- Escalate any unresolved issues or questions to your supervisor/ manager
- Ensure all EEA customers have a great end-to-end customer experience.
Qualification
- A minimum of OND qualification.
Required Skills & Experience:
- Candidate should be fluent in English and at least 1 other local language from the region you are applying.
- Critical thinking skills.
- Good influencing and negotiation skills.
- Flexibility with ability to work under pressure to meet deadlines.
- Competent with using Microsoft Office packages, and other Google products such as Forms,
- Sheets, Docs and Slides etc.
- Excellent verbal and written communication skills.
- Team player who is able to work independently.
- Ability to establish and maintain effective working relationships with internal and external customers.
- Demonstrate a high level of professionalism and integrity.
- Should demonstrate both verbal and written communication skills.
- Should have a smartphone.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note
- We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.
- ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all.
- All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involve.
Job Title: Sales Team Lead
Location: Nigeria
Employment Type:
Job Overview
- The Sales Team Lead will be stationed in the preferred location and be responsible for leading and managing a team of sales agents, installation technicians, dual contractors and their customers – responsible for the full customer cycle i.e., sell, fulfil, maintain and recover.
- The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.
Key Responsibilities, Deliverables & Activities
Key Responsibilities:
- Develop and implement the sales operational strategies within allocated area, as well as align with the area sales target.
- Organizing sales activities and functions in the field to achieve targets, revenue and desired quality sales.
- Managing installation technicians and maintenance technicians
- Training and coaching of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.
Deliverables and Activities:
- Participating in the recruitment of new staff and training of existing staff in applicable policies, guidelines provided by State Sales Manager and credit departmental standards.
- Conduct periodic performance review and provide feedback to the sales agents.
- Supervise the prompt high-quality system installations at the customers premises or any other location as directed by ENGIE Energy Access.
- Support recruitment and coordinate installation technicians and maintenance technicians to ensure large solar home systems are installed and maintained.
- Review monthly commission payments, follow up on faulty installations and inform finance department about deductions.
- Providing regular portfolio & compliance reports to State Sales Manager and credit control team
- Support quarterly inventory audits for service center and POS in the location.
Qualification
- B.Sc Degree or its Equivalent
Required Skills and Experience:
- 1 – 3 years of working within the core field sales team
- Previous experience in a managerial position is an added advantage
- Ability and passion for coaching and training.
- Good problem-solving skills (solutions oriented)
- Good influencing and negotiation skills
- Ability to work under pressure to meet deadlines
- Excellent verbal communication skills with customer focus
- Computer literate, team player and dynamic self-starter.
- Willing to travel/assign in any geographic area in Nigeria
- Fluent in English.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.
Job Title: Nigeria Health, Safety and Environment (HSE) Officer
Location: Nigeria
Department: Human Resources & HSE
Reporting Line: HSE Manager
Job Overview
- The position holder will be part of the HR & HSE team that is based in Lagos, Nigeria, and will report to the HSE Manager.
- The successful candidate will contribute to the monitoring of health and safety, help assess risk, and design strategies to reduce potential hazards within EEA Nigeria’s Head Office, field locations and including all other Company assets.
- A successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective HSE outcomes.
Key Responsibilities, Deliverables and Activities
Support the execution of HSE Strategy:
- Execute an actionable, effective and efficient Health, Safety and Environmental strategy that will meet or exceed legislative requirements in Nigeria as well as applicable standards such as ENGIE Global Care Rules and ISO45001
- Help implement & Internal / External HSE Audits and monitor compliance
- Ensure the completion and regular review of risk assessments for all work equipment and operations.
Execution of HSE Policies:
- Support the creation of distinct and actionable behavioural changes strategies that are appropriate for EEA employees, contractors and third parties, with a view to reducing HSE incidents and other issues that may affect public and staff safety
- Remain alert to emerging issues and global trends that might benefit or otherwise impact individual and teams work in order to ensure a safe working environment for all team members and third parties connected with our business.
Reporting and Incident Follow Up:
- Gather high-quality data from all departments to create robust health and safety metrics for reporting
- When incidents occur, conduct incident investigations and create response plans in order to reduce the likelihood of future occurrences
- Proactively assemble all documentation (both firm-level and employee-level) needed for compliance with local regulations and crisis response (including but not limited to safety records, logbooks, registers, training logs, etc).
- Create platforms for employees to report safety incidents confidentially and without fear of reprisal.
Emergency and Crisis Response and Communication:
- Respond immediately to HSE incidents / accidents ensuring risk mitigation strategies are implemented in a timely manner
- Go to the field to investigate HSE accidents and other public safety concerns within the location/area
- Prepare reports on occurrences and provide statistical information to senior management
- Craft detailed summaries of events as required for ENGIE HSE compliance.
Required Skills & Experience
- Bachelor’s Degree or HND in any related course
- 2 – 4 years of HSE experience
- Knowledge of Potentially Hazardous Materials or Practices.
- Relevant HSE certification; NEBOSH, HSE 1, 2, 3 certifications is an added advantage
- First Aid Training
- Team player and self-starter
- Ability to influence, inspire and motivate people who are not directly under your responsibility
- Must be proactive and have good Knowledge of data analysis and risk assessment
- Critical thinking skills (ability to think outside the box)
- Good problem-solving skills (solutions oriented)
- Ability to collaborate with other key departments/units (such as Finance and Admin, Security and Commercial and with employees across different levels of the organization
- Good influencing and negotiation skills
- Strong attention to detail and ability to multitask.
- Up to 40% travel required.
Highly Desired Skills:
- Good people skills
- Ability to organize, multi-task and prioritize tasks
- Ability to make recommendations to effectively resolve problems or issues.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note
- ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all.
- All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths
- We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.