A call centre team lead will be directly responsible for managing a team of call centre agents.
He / She has the enviable responsibility of trying to improve the performance of each individual employee in the team to help meet the organisation’s goals and complete a range of administrative and management tasks.
Required Skills
Minimum of BSc / HND in any discipline.
At least 3 years proven experience in a commercial Bank or Fintech (in a similar role) is required.
Leadership, relationship management, problem-solving, creative intelligence, analytical intelligence and excellent communication skills are required.
Must be proficient in the use of computer (especially in the use of MS Office Suite).
Ability to work in a fast-paced environment.
How to Apply
Interested and qualified candidates should: Click here to apply
Application Deadline 22nd February, 2022.
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