Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Rwanda and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.
We are recruiting to fill the position below:
Job Title: Engineering Matching Specialist
Location: Remote
About the Role
Andela is seeking to expand the SMB/Enterprise Matching Specialist team within Engineering Vertical that plays a critical role in the process of connecting our customers with the very best engineers in Andela’s talent network for their needs.
The team lies in the Talent Business Unit of Andela that is in charge of facilitating the entire journey of talents from top-of-the-funnel, sourcing, assessment, to matching them with clients and jobs, as well as community activities, and ensuring great talent experience in each step of the process.
In this role, you will sit at the nexus of the Talent Unit and be the key link between the talents from the network and customers.
The Matching Specialist team is specifically in charge of matching clients/jobs and talents from the network through a number of activities including:
Client-facing activities such as gathering, documenting, and communicating client requirements based on their business, technical, cultural, and resourcing needs
Talent-facing activities such as searching, identifying, vetting, and placing the best qualified Andela engineer(s) to meet those needs.
A set of other activities that support the whole Matching process
Matching Specialist need to have a wide knowledge and some hands-on experience in technology and be up to date with all technologies, engineering concepts, and have an understanding of the engineering lifecycle in each area (e.g. full-stack, Data Engineering, DevOps, CloudOps, QA, etc) in order to be able and competent to discuss, and understand client’s needs, be able to advise on pros and cons of different solutions and give guidance on hiring strategies, as well as set the right expectations regarding feasibility, budget, timelines and turnaround times.
You will also use this knowledge to properly search for talents (using our internal tools), and evaluate their suitability for the role, prep them and support them throughout the interview process.
In your day-to-day, you will be responsible for handling your portfolio of open jobs, pushing them through the funnel, updating all the systems with accurate information, and collaborating with many different teams in order to deliver on that.
Responsibilities
Be responsible for the entire Matching Process from gathering requirements to placing an engineer on the job
Understand customer’s needs and be able to effectively craft and convey the best solution that fits their unique needs, including advising on likely resourcing strategies, expected timelines, and any talent-related constraints
Translate business and functional requirements from clients into documented technical specifications to aid in matching clients with the appropriate engineers
Own resourcing logistics and matchmaking, while providing insight into the process to relevant teams
Provide transparency on the availability of our engineers to revenue-driving teams and collaborate closely with recruiters to proactively bolster available talent with in-demand skills
When talent supply is unavailable, partner with recruiting team to strategize the best solution
Develop a deep understanding of engineers currently available, including their technical abilities, prior industry experience, and growth desires
Ensure 100% data accuracy in Andela’s systems around engineer profiles, availability, and engagements
Conduct informational and pre-vetting sessions with engineers concerning the placement and resourcing process
Perform activities related to supporting customer accounts, and engagements including preparation, onboarding, delivery management
Actively participate in driving growth to Andela’s network and customer accounts
Take part in creating and improving the team’s processes, policies, platform support
Maintain deep awareness of trends in software development and standard methodologies in distributed work
Preferred Qualifications
Four-year Degree from an accredited university, preferably in Business, Operations, Engineering, or Computer Science
4+ years of experience working in software development, technology consulting, or technical product/project management
Understanding of the entire SDLC/ADLC in different areas of Technology
Familiarity with technology concepts including, but not limited to: cloud computing, mobile, applications design/development/hosting, DevOps, IoT, databases, analytics, machine learning, algorithms, networking, security, storage, continuous integration and deployment, APIs, microservices, containerization, and site reliability engineering
[For Ent team] 2+ years in Enterprise client-facing, operationally-focused role, ideally interacting with mid-to senior-level technology executives
Excellent written and verbal communication skills, including the ability to optimally present sophisticated information clearly and keep track of multiple work streams at once
Experience directly interacting with customers and have a client-centric approach
Demonstrated ability to adapt to changing business priorities and a strong work ethic
Experience thriving in a fast-paced, collaborative, cross-disciplinary, and geographically dispersed environment
Strong organizational skills with experience coordinating multiple work streams simultaneously
Consistent track record to think out of the box, strategically and act tactically about business, customers, product, and technical challenges
This position requires a highly organized self-starter with an interest in operations, talent, and engineering. You must be comfortable and flexible navigating ambiguity and working across cross-cultural teams in a fast-paced environment.
Benefits
Fully Remote work culture – we hire globally and all of our roles are fully remote!
Bring your own device stipend – buy your own laptop with funds from Andela
Quarterly work from home stipends
Flexible working hours
Equity (as a part of compensation package)
Healthcare, 401k / pension (US only)
Andela Affinity Groups
Growth & development paths
Generous Paid Time Off, Parental Leave, Compassionate Leave
And more to come! We’re on a journey to reimagine global benefits at Andela
Work in line with the company’s annual and quarterly planning processes for Product and Engineering, establishing OKRs as they align with company strategic drivers
Lead programs and projects within the organization; understanding current status at any given point in time, facilitating decision making and critical issues, and looking ahead to confirm staffing and budget
Own status reporting, governance, proactive risk identification and risk mitigation
Drive processes and documentation and delivery the organization, adhering to company-wide templates and methods and using existing tools
Serve as a subject matter authority for given teams, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of all presentations and communications
Support team members, senior leaders, and the Chief Product Technology Officer (CPTO) regarding interpersonal climate, project updates, proposals, planning, and reporting
Drive the program portfolio and ensure seamless interaction with other teams across the company
Provide support and mentorship (when applicable) to the CPTO and senior leaders on in-flight activities or upcoming initiatives, helping drive strategic direction with the most impact on the organization
Ensure the teams are adhering to corporate processes, documentation, templates, and reporting requirements
Partner with the M&A team on any potential M&A activities and act as the integration lead for the organization
Become a change management champion and ensure positive reception to, and adoption of, Andela-wide changes
Help drive common and repeatable approaches that make it simpler for the teams and leaders, allowing them to focus on big picture problems
Drive a unified culture, encouraging joint ownership of the business and technical requirements for a robust and innovative product
Requirements:
As the ideal candidate for this role you:
Have a proven track record working in software development, technology consulting, or software product management company in a leadership role
Program management experience across a large portfolio, demonstrating growth and scale
Experience working in marketplaces is nice to have
Have experience efficiently working remotely
Have a strong analytical and data-driven approach to problem-solving
Are passionate about the evolving technology landscape and enjoy bring to bear advancements to address business problems
Have outstanding communication (English, verbal, and written)
People that have been successful in similar roles at Andela display energy, drive, and passion to succeed.
Have the ability to build rapport and connect with individuals from diverse cultural backgrounds
Have excellent interpersonal skills
Benefits
Fully Remote work culture – we hire globally and all of our roles are fully remote!
Bring your own device stipend – buy your own laptop with funds from Andela
Quarterly work from home stipends
Flexible working hours
Equity (as a part of compensation package)
Healthcare, 401k / pension (US only)
Andela Affinity Groups
Growth & development paths
Generous Paid Time Off, Parental Leave, Compassionate Leave
And more to come! We’re on a journey to reimagine global benefits at Andela
As our Product Marketing Manager, you will help us drive growth across our talent marketplace by refining our positioning, messaging and materials.
You will represent the voice of the customer across each segment and the broader market in which we operate and leverage those insights to help us break into new markets and drive upsells.
Ideally, you have a proven ability to drive cross-functional teams towards successful business outcomes, and have partnered with Product Development to drive discovery and research, and are more than comfortable with basic financial modeling.
Responsibilities
Deliver in-depth understanding of customer personas, buying behavior, channels, and Andela’s value proposition across different buyers, industries, and segments
Work with sales leadership to develop tools, messaging, frameworks, pricing, pitch decks, research, and any other collateral needed to help communicate customer value and drive revenue growth
Support the identification, evaluation, prioritization, and go-to-market planning of new products that enhance customer value and drive revenue growth across Andela’s enterprise customers
Key Deliverables
In the first 30 days you will familiarize yourself with our customers, sales and marketing materials, and product offerings, and the leadership team at Andela
In the first 60 days will have established yourself as a trusted partner to our Enterprise Sales and Product teams and identified ways to support their respective efforts
Beyond the first 90 days you will drive initiatives to establish repeatable processes for evaluating the competitive landscape, maintaining our messaging and sales materials, and evaluating and launching new services offerings.
Qualifications
3 – 5 years of Product Marketing experience at a B2B company with evidence of expanding responsibilities and ownership
Ability to balance the strategic, conceptual and analytical thinking with deep customer empathy and understanding of underlying motivations
Analytical and strategic – deep analytical skills, demonstrated ability to think strategically about complex issues, and keen ability to evaluate alternatives and make compelling recommendations
Grit and comfort working with ambiguity – you have demonstrated perseverance toward a lofty goal through building relationships with cross-functional teams, bringing a sense of clarity and purpose to others and rallying around execution
Benefits
Fully Remote work culture – we hire globally and all of our roles are fully remote!
Bring your own device stipend – buy your own laptop with funds from Andela
Quarterly work from home stipends
Flexible working hours
Equity (as a part of compensation package)
Healthcare, 401k / pension (US only)
Andela Affinity Groups
Growth & development paths
Generous Paid Time Off, Parental Leave, Compassionate Leave
And more to come! We’re on a journey to reimagine global benefits at Andela
We are looking for an experienced client service and project delivery professional to work with our most strategic, global (F500) clients either based in or operating out of African countries, helping them use the power of the Andela model, drive groundbreaking strategies, and deliver value.
Ideal candidates come from a consulting background and have deep experience managing client relationships, and crafting solutions to solve business challenges.
Responsibilities
Client Partners are responsible for ensuring the profitability and stability of their portfolio, driving incremental revenue.
Demonstrate technical and sales skills to help our enterprise clients achieve outstanding scale, drive innovation, and transform digitally.
Establishing and developing significant relationships within the C-Suite and Director level, with an ability to develop and drive initiatives to consistently deliver results, even under challenging circumstances.
Keen sense of business awareness and acuity, and experience in developing strategic account plans and engagement approaches.
Will possess an entrepreneurial and strategic approach, understand and use current industry trends and a wide range of data to develop complex sales and marketing strategies to improve enterprise relationships and develop demand, including expansion in your assigned client portfolio.
Client Partners connect Enterprise customers with our high quality engineers and provide oversight for delivery while ensuring steps are taken to exceed our clients’ expectations.
Work closely with sales expansion teams, marketing and leadership teams to expand, elevate and fortify existing relationships and new ones.
Accustomed to or seeking work in a highly collaborative, fun, fast paced and energetic environment that is seeking top caliber client professionals to join our team!
Requirements
15+ years of experience in Digital Consulting or Managed Services sales, Account and Program Management & direct experience selling into F500 clients and technology partners in Africa.
Experience running and selling into complex enterprise digital transformation initiatives in collaboration with sales teams in Fortune 500 accounts.
Experience and familiarity with DevOps models, various platform architectures, general knowledge of tech stacks, Ux/Bx.
10+ years of experience in a quota carrying role.
Outstanding executive presence and C-suite experience.
Successful portfolio management experience with the ability to drive incremental revenue within an assigned portfolio.
Outstanding hunting and farming skills and experience.
Experience negotiating enterprise agreements and closing deals.
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